FAQ

All our management systems and technical documents have been developed by My Advisor Srl, a certified company with certified experience. All kits have been certified by various national and global certification bodies.

Of course, for all our users it is possible to view the excerpts of the procedures. Click here to find out more.

The kits are NOT shipped to your home, but will be available by download from your private area once the purchase is complete.

In case of purchase by card or PayPal it will be possible to automatically download the product.
In case of payment by bank transfer, it will be necessary to send the accountant via email to: info@sistemidigestione.biz to obtain the release of the kit in a maximum of 30 minutes (weekdays) or 4 hours (holidays)

The document kits are NOT software, but a set of editable and customizable files in Microsoft Word and/or Excel format.

Of course, the kit consists of files in Word and/or Excel format and all documents are fully editable in form and content.

For real-time assistance, we recommend using the online chat service by clicking on the icon at the bottom right of each page of the website. Alternatively, you can send an email to info@sistemidigestione.biz or call +39 3480331921.

Le modalità di pagamento previste sono: bonifico bancario, PayPal e carta di credito.

In case of purchase by card or PayPal it will be possible to automatically download the product.
In case of payment by bank transfer, it will be necessary to send the accountant via email to: info@sistemidigestione.biz to obtain the release of the kit in a maximum of 30 minutes (weekdays) or 4 hours (holidays)

Of course, the document kits are compatible and can be used on all PCs and operating systems.

Once the .rar file has been downloaded to your computer, it can be opened with any decompression program on your device (WinZip, WinRar, 7Zip, or similar)
Once the file has been decompressed, you will be able to view the folder with all the usable files inside.